Improve Productivity and Profits

What is the problem?

Construction lags other industries in terms of productivity both in the UK and more widely.  A failure to invest in communication and behavioural training is a major reason, alongside a failure to utilise the latest cloud based technologies to manage projects efficiently. However this issue is rapidly moving up the agenda in construction. As Tracey Collingwood of Highways England recently put it: “We have evidence of a direct correlation between collaboration and project performance, which is why we’re focusing on collaborative behaviours.”   Highways England now incorporates such approaches within its programmes.

Matt Stacey – of BAM Morgan Sindall Joint Venture – has added:  “It’s not a soft and fluffy subject. It’s about having the open and sometimes difficult conversations – getting people talking about behaviours. The UK construction industry still  has a long way to go as the World Economic Forum Report issued this May has shown.

Matt Stacey’s comment points out that what matters is ‘mindset’ – a realisation that construction has to adopt the training in soft skills that other sectors are pursuing if it wishes to improve productivity and consequently profitability.

What we offer

We have developed training programmes for both construction operatives and managers.  On site this has resulted in enhanced productivity as we have introduced ‘quality circles’ to identify improvements to processes and systems.  Our use of mood meter technology means that we have been able to track morale amongst both workers and managers and suggest strategies to improve these.

How does it work?

We analyse customer behaviours over a day and then suggest one of several routes forward from our menu of training and development.

If you would like more information about the service or would like to pilot it in your business please contact us: